Agent responsibility
Share team availability
Prepare a concise exception summary for the connected dispatch workspace.
Shared dispatch status
Logistics / Operations / Solution blueprint
Dispatch team coordination
Share delivery exceptions with the people currently handling them.
Business problem & expected outcomes
The challenge behind
dispatch team coordination.
Dispatch ownership changes during a shift, making it difficult to know who is handling an exception.
What this workflow is designed to deliver
Shared dispatch status
Prepare a concise exception summary for the connected dispatch workspace.
How to measure the improvementOwner visibility; stale shared state; unauthorized channel access attempts.
Start with the right information.
Dispatch channel membership, shipment references, and current owner status.
Interactive workflow diagram
From dispatch update
to a clear next step.
Prepare a concise exception summary for the connected dispatch workspace.
LogisticsSelect a stage to explore
Context
Dispatch update
Dispatch channel membership, shipment references, and current owner status.
Prepared outputShared dispatch status
Designed around the work
A focused agent. The right capabilities.
Give the agent the context and tools this process needs, with an explicit output and an accountable owner.
Connected tools & context
Bind only the operations this workflow needs. Keep credentials in ART and choose the permitted tools explicitly.
Secured channels
Authorized participantsShare updates and participation state with the authorized people handling the work.
Events & triggers
Validated source eventsStart the process when an approved source sends the relevant event.
Agent Skills
Project & environment scopePackage the checklist, instructions, and expected output as a reusable skill.
The decision boundary
Scope channel membership by role; only authorized dispatch staff change commitments.
ART product mapping
Components used.
Chosen for this case.
Agent Lab prepares the work described below. These are the capabilities that support this workflow.
Live Connect
Secured channels
Share updates and participation state with the authorized people handling the work.
Agent Lab
Events & triggers
Start the process when an approved source sends the relevant event.
Agent Lab
Agent Skills
Package the checklist, instructions, and expected output as a reusable skill.
The implementation, step by step
From source context
to a reviewed result.
- 01
Dispatch update
Dispatch channel membership, shipment references, and current owner status.
Agree the trigger or manual request, record identifiers, and the process owner. - 02
Share team availability
Prepare a concise exception summary for the connected dispatch workspace.
Define instructions, permitted tools, and the expected output. Keep missing information explicit. - 03
Dispatcher coordination
Scope channel membership by role; only authorized dispatch staff change commitments.
Keep the pilot in preparation mode and use the team’s existing review process. - 04
Shared dispatch status
Owner visibility; stale shared state; unauthorized channel access attempts.
Compare outputs with reviewed examples and test incomplete, conflicting, and unauthorized inputs.
Before you build
What this implementation needs.
Secured channels
A connected workspace, channel membership roles, and the events each participant may receive.
Events & triggers
A defined event payload, source identity, and rules for duplicate or incomplete events.
Agent Skills
A process checklist, example inputs, and a reviewer-approved output format.
Also prepare an ART project and environment, the model configuration appropriate to your agent, an accountable process owner, and approved sample data.
Authority stays with your team
Define the boundary
before enabling the action.
Scope channel membership by role; only authorized dispatch staff change commitments.
Explore execution governanceConnect deliberately.
Map the source material and responsible owners first. Where the selected components require system access, configure scoped APIs or tools. A document-based pilot can start with approved material already available in the workspace.
Make each handoff inspectable.
Keep source references with the prepared output and review representative results before expanding scope. If the implementation includes executable actions, define their required facts and authority first. Apply retention to any stored records, files, or memory used by the case.
Build evidence from your own work
Start small.
Agree what good looks like.
What to measure for this case
Owner visibility; stale shared state; unauthorized channel access attempts.
Establish a baseline
Choose a bounded sample of completed cases, record the current process, and agree review criteria with the process owner.
Run in review mode
Use approved sample data and read-only connections. Compare prepared outputs with reviewer expectations, including incomplete and conflicting inputs.
Expand with approval
Enable a limited set of actions only after the team accepts the results. Check approvals, failures, and handoffs before increasing scope.
Make it your workflow
Try this approach
in Agent Lab.
Start with dispatch update. Connect your approved tools, configure the review boundary, and adapt the output to your team's process.
Try Workflow in Agent Lab
Open your ART workspace to configure this use case.
Discuss the setup with usIndustry & department library
Find your next use case.
3 use cases in Logistics
LogisticsWorkflow design
- ContextDelivery alert
- Agent LabIdentify affected work
- Your teamDispatcher review
Prepared outputCoordinated update
Solution blueprint
Delivery exception coordination
Keep a revised delivery promise connected to the people who own it.
Used in this case
Explore the implementation - Events & triggers
- Dynamic tables
- Secured channels
- Human approvals
LogisticsWorkflow design
- ContextShipment documents
- Agent LabCheck completeness
- Your teamReadiness handoff
Prepared outputDocument gap report
Solution blueprint
Shipment document readiness
Find missing shipment documents before the handoff.
Used in this case
Explore the implementation - File storage
- Dynamic tables
- Agent Skills
LogisticsWorkflow design
- ContextCarrier records
- Agent LabPrepare comparison
- Your teamLogistics-owner review
Prepared outputCarrier review brief
Solution blueprint
Carrier performance review preparation
Prepare a traceable operational review from shipment records.
Used in this case
Explore the implementation - Dynamic tables
- Agent Skills
- Connectors & MCP
Logistics / Let’s explore the fit
Discuss your
industry use case.
Tell us where work slows down. We’ll discuss how ART could fit your process, your systems, and the decisions your team needs to own.
