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Triggers: When Business Events Happen, Intelligence Starts.

Turn messages, comments, platform events, and live business signals into governed entry points for agents and orchestrated journeys. Triggers verify the source, preserve sender context, prepare the event, and route it to the right intelligence the moment work begins.

Overview

Business does not wait for someone to open an AI chat.

It happens when a customer sends a message, a platform receives an interaction, a conversation continues, or a system event needs attention. Triggers allow those real-time moments to activate intelligence automatically, without opening uncontrolled access to your agents or business systems.

Each Trigger is connected through a provider and an active connector, configured with delivery rules, identity resolution, accepted event types, and conversation context. Once verified, the event can go directly to an agent for a focused responsibility or into Orchestrator for a complete business journey.

With Triggers, every verified business moment can become controlled intelligence in motion.

Controlled Event Intake

Bring live events into Agent Lab with verification, context, and routing before intelligence begins.

  • No Open Webhook To AI Incoming events do not automatically gain authority over your agents or business systems without verification.
  • Source Verification A Realtime Tech checks delivery rules, handshake status, connector setup, and accepted event configuration before execution.
  • Identity-Aware Activation Triggers can require a known user, allow controlled guest handling, or attach active Live Connect context.
  • Payload Control Events can be filtered and prepared before reaching an agent or orchestrated journey.
  • Approval Entry Points Trigger approval flows from submitted messages, forms, or events that need validation before moving forward.
  • Governed Execution Only verified, accepted, and properly configured events are allowed to start intelligence.

Controlled Event Intake For Governed Agent Execution

Bring live events into Agent Lab with verification, context, and routing before intelligence begins.

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Provider Event Sources

Receive supported events from connected platforms such as WhatsApp, Instagram, Slack, Telegram, and other configured providers based on your setup.

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Connector-Backed Delivery

Link every Trigger to an active connector, so events arrive through authorized provider accounts and managed connection settings.

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Verified Activation

Use callback URLs, provider handshakes, generated secrets, and verification steps before a Trigger is allowed to activate.

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Identity And Context Control

Resolve the sender, define identity policies, attach Live Connect context when required, and preserve conversation continuity across interactions.

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Event Filtering And Preparation

Choose which event types should activate the Trigger and optionally structure incoming payloads through a parser before execution.

Agent And Orchestrator Routing icon image

Agent And Orchestrator Routing

Send verified events to a selected agent for focused work or to Orchestrator for multi-step journeys involving conditions, tools, humans, and systems.

From Live Event To Intelligent Execution Choose The Provider

Select the platform or service that will send events into A Realtime Tech.

Choose The Provider

Choose The Provider

Select the platform or service that will send events into A Realtime Tech

Attach A Connector

Attach A Connector

Connect the Trigger to an active authorized account so delivery is controlled.

Define Context And Events

Define Context And Events

Configure identity rules, conversation behavior, Live Connect context, and accepted event types.

Verify And Route

Verify And Route

Complete the required handshake, activate the Trigger, and route the event to an agent, parser, or Orchestrator.

Where A Realtime Tech Triggers Create Impact.

Customer Messaging

Customer Messaging

Start agent responses from incoming customer messages while preserving sender identity and conversation context.

Social Engagement

Social Engagement

Turn comments, replies, and platform interactions into intelligent follow-up, routing, or review flows.

Support Intake

Support Intake

Create support journeys the moment a request arrives, then route it to an agent, human, or workflow across every channel.

Operational Alerts

Operational Alerts

Convert live alerts and events into investigation, recommendation, escalation, or approved action.

Approval Entry Points

Approval Entry Points

Trigger approval flows from submitted messages, forms, or events that need validation before moving forward.

Agent-Powered Products

Agent-Powered Products

Let teams build products where actions activate agents and orchestrated experiences.

Let Intelligence Begin On Your Terms

Connect an approved event source. Define what A Realtime Tech should accept. Route it to the right agent or orchestrated journey. Let intelligence begin when the moment arrives.

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