Agent responsibility
Find approved procedures
Retrieve matching source material and prepare a reference pack for the technician.
Maintenance guidance
Manufacturing / Maintenance & facilities / Solution blueprint
Maintenance knowledge retrieval
Bring approved equipment guidance into the technician’s review.
Business problem & expected outcomes
The challenge behind
maintenance knowledge retrieval.
Technicians spend time locating the correct manual and prior service notes.
What this workflow is designed to deliver
Maintenance guidance
Retrieve matching source material and prepare a reference pack for the technician.
How to measure the improvementCorrect equipment references; retrieval accuracy; time locating guidance.
Start with the right information.
Approved manuals, equipment identifiers, and relevant service history.
Interactive workflow diagram
From equipment question
to a clear next step.
Retrieve matching source material and prepare a reference pack for the technician.
ManufacturingSelect a stage to explore
Context
Equipment question
Approved manuals, equipment identifiers, and relevant service history.
Prepared outputMaintenance guidance
Designed around the work
A focused agent. The right capabilities.
Give the agent the context and tools this process needs, with an explicit output and an accountable owner.
Connected tools & context
Bind only the operations this workflow needs. Keep credentials in ART and choose the permitted tools explicitly.
Knowledge Base
Project & environment scopeRetrieve approved guidance and attach source references to the prepared answer.
Connectors & MCP
Scoped read accessRead the source records needed for maintenance knowledge retrieval. Pass record identifiers and retrieved evidence to the agent.
The decision boundary
Qualified staff assess safety and carry out maintenance; no machine-control actions are enabled.
ART product mapping
Components used.
Chosen for this case.
Agent Lab prepares the work described below. These are the capabilities that support this workflow.
Agent Lab
Knowledge Base
Retrieve approved guidance and attach source references to the prepared answer.
Agent Lab
Connectors & MCP
Retrieve the required records through scoped tools; begin with read-only access.
The implementation, step by step
From source context
to a reviewed result.
- 01
Equipment question
Approved manuals, equipment identifiers, and relevant service history.
Agree the trigger or manual request, record identifiers, and the process owner. - 02
Find approved procedures
Retrieve matching source material and prepare a reference pack for the technician.
Define instructions, permitted tools, and the expected output. Keep missing information explicit. - 03
Technician decision
Qualified staff assess safety and carry out maintenance; no machine-control actions are enabled.
Keep the pilot in preparation mode and use the team’s existing review process. - 04
Maintenance guidance
Correct equipment references; retrieval accuracy; time locating guidance.
Compare outputs with reviewed examples and test incomplete, conflicting, and unauthorized inputs.
Before you build
What this implementation needs.
Knowledge Base
An approved document set, content owners, and retrieval access boundaries.
Connectors & MCP
Source-system APIs or MCP tools, scoped credentials, and an integration owner.
Also prepare an ART project and environment, the model configuration appropriate to your agent, an accountable process owner, and approved sample data.
Authority stays with your team
Define the boundary
before enabling the action.
Qualified staff assess safety and carry out maintenance; no machine-control actions are enabled.
Explore execution governanceConnect deliberately.
Map the source material and responsible owners first. Where the selected components require system access, configure scoped APIs or tools. A document-based pilot can start with approved material already available in the workspace.
Make each handoff inspectable.
Keep source references with the prepared output and review representative results before expanding scope. If the implementation includes executable actions, define their required facts and authority first. Apply retention to any stored records, files, or memory used by the case.
Build evidence from your own work
Start small.
Agree what good looks like.
What to measure for this case
Correct equipment references; retrieval accuracy; time locating guidance.
Establish a baseline
Choose a bounded sample of completed cases, record the current process, and agree review criteria with the process owner.
Run in review mode
Use approved sample data and read-only connections. Compare prepared outputs with reviewer expectations, including incomplete and conflicting inputs.
Expand with approval
Enable a limited set of actions only after the team accepts the results. Check approvals, failures, and handoffs before increasing scope.
Make it your workflow
Try this approach
in Agent Lab.
Start with equipment question. Connect your approved tools, configure the review boundary, and adapt the output to your team's process.
Try Workflow in Agent Lab
Open your ART workspace to configure this use case.
Discuss the setup with usIndustry & department library
Find your next use case.
3 use cases in Manufacturing
ManufacturingWorkflow design
- ContextProduction exception
- Agent LabAssemble line context
- Your teamSupervisor review
Prepared outputException handoff
Solution blueprint
Production exception handoffs
Give the line owner a clear picture of an interruption.
Used in this case
Explore the implementation - Connectors & MCP
- Dynamic tables
- Agent Skills
- Human approvals
ManufacturingWorkflow design
- ContextQuality records
- Agent LabOrganize the evidence
- Your teamQuality-owner review
Prepared outputReview evidence pack
Solution blueprint
Quality review evidence packs
Bring the evidence behind a quality exception into one review.
Used in this case
Explore the implementation - File storage
- Dynamic tables
- Human approvals
ManufacturingWorkflow design
- ContextShift records
- Agent LabSummarize open work
- Your teamIncoming-shift review
Prepared outputShift continuity brief
Solution blueprint
Shift handover preparation
Carry unresolved production context into the next shift.
Used in this case
Explore the implementation - Agent memory
- Dynamic tables
- Agent Skills
Manufacturing / Let’s explore the fit
Discuss your
industry use case.
Tell us where work slows down. We’ll discuss how ART could fit your process, your systems, and the decisions your team needs to own.
